Privacy & Cookie Policy
Our Privacy policy
Welcome at our privacy policy page, it is important for you to know how your personal information is used on an eCommerce platform. At Linen King we collect your personal information for purpose of communication, order fulfilment & marketing purposes only. We have taken reasonable steps to protect & secure the personal information we collect from you.
Cookies & Tracking Technologies
Cookies and other such technologies are used in our site in order to enhance your browsing experience at our store. Cookies assist us to comprehend the way you use our site and enable us to display applicable products and deals.
Some of the cookies we use include essential cookies to run the websites, analytics cookies to understand the traffic of the websites and marketing cookies to advertise.
You may also decide to turn off cookies using your browser. It is important to note that certain sections of our site might not work properly, if cookies be turned off.
What information do we collect?
When you visit our website, https://www.linenking.co.nz our system may record your server address, your top level domain, date & time of access, and pages that you access on our website.
We collect your name, email address, phone number and physical address for your order fulfilment, after you place an order.
For membership & customer services we may collect your login credentials, payment details, purchase history, preference & interests regarding our products.
When is your personal information collected?
- When you place an order through linen King
- When you subscribe to our website
- When you contact us for an inquiry
- When you visit our website, https://www.linenking.co.nz
Your personal information is used to give and to bring betterment in our services. This includes processing your orders, delivering your products, and communicating with you about your purchases.
We can also use your data to update, promote and offer specials and to develop our web, products and customer experience.
Who is this information shared with?
We do not rent, trade or sell your personal information to any other third-party. We may share your personal information with our group members for data storage, marketing, customer contact, website & technology services & order fulfilments. We may also share your information with our related courier bodies, for mail & delivery.
Third-party services & links
Our site can have links to third party sites or services. These sites possess their privacy policy and it is not our responsibility to monitor the content or practices of these sites.
We would advise you to read the privacy policies of any third-party sites you access.
Being an online business, some of your personal information can be processed or stored outside our trusted international service providers. We make sensible efforts to make sure that your data is secure as per the relevant privacy regulations.
You may opt-out of targeted advertising
We may communicate with you for marketing & advertising purposes for an on-going basis. If you wish to opt-out please follow the instructions or contact us.
Your rights & choices
You can request us to correct your personal information we have, in case of inaccuracy. You can also ask us to erase your personal data, where ever it is legal to do so. In case you do not want to receive marketing emails anymore, you can unsubscribe at any time by clicking the unsubscribe link or by contacting us.
How we secure your information
We have taken reasonable steps to protect & secure the personal information we collect from you. Depending on the circumstances, we use firewalls, encryption, password protection & locked storage units for the security of your personal information.
Linen King’s website does not store any credit card details, & payments are processed via PayPal & Braintree. All credit card payments are processed through PayPal & Braintree for more information please refers to their Privacy policy.
Data Retention
We retain your personal information as long as it is needed to fulfill your orders, to provide our services and to fulfill our legal requirements. As soon as your information is no longer needed, we take reasonable precautions to safely delete or anonymise it.
Children’s privacy
Our site is not aimed at children who are under the age of 13. We do not intentionally gather personal data of children. Should you think that a child has posted personal information to us, then please get in touch with us and then we will remove the same.
Your consent
By using our website you are agreeing for us to collect & use your personal information. Privacy policies are subject to change. If there is any change in our privacy policy, we will update the changes on this page, so you are always aware of how your personal information is collected & used.
Contact us
In case you need to know more about this Privacy & Cookie Policy, or how we use your personal information, please contact us via our website or customer service.